Refund policy

Refund Policy

We want you to love your plants as much as we do. If your order arrives damaged or your plant shows up in rough shape, send us a photo within 7 days of delivery—we’ll make it right with a replacement or store credit.

• Dead on arrival? We’ll replace it, no stress.

• Discounted or clearance plants are final sale and not eligible for return or replacement.

• Returns are accepted on a case-by-case basis. Because plants are living things, we handle each request with care. Reach out, and we’ll find the best solution.

To start a return or replacement request, email us at [your email address] with your order number and clear photos of the plant(s) in question.